I think that everyone should work in the service industry at some time in their lives to fully appreciate the lessons learned. I also, think you should have been in sales and manual labor, but those are lessons for another time.
Recently, I read an article by Jana Kasperkervic, I would like to share about the "Way the Hospitality Industry Prepared Me for My Career." Working in the serving industry is gritty work. Over 13 million had jobs in this particular last year.
The following was shared by Ms. Kasperkervic:
"Here is what I've learned:
1. You ACTUALLY have to work for your money.
I don't think money grows on trees, but working in a restaurant is by no means an easy job. Servers spend the entirety of their shift on their feet often carrying heavy trays loaded with drinks. Since most of the income for those working in the hospitality industry comes from their tips, they really earn every dollar they make.
2. There is no "I" in restaurant.
No one person in the restaurant can do anything on their own. Servers depend on hosts to seat their sections, cooks to prepare the food, bussers to help clean the tables, and runners to bring out the food. The entire experience is a team effort and I quickly learned that if I wanted to do a good job, I had to be a part of the team.
3. You have to learn to be fair.
When working in a restaurant, I learned not only how to be a part of the team but also how to give everyone credit for the work they do. In this case, that meant giving everyone who helped me throughout my shift a fair share of my tips
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4. Ask the right questions.
This leads to satisfying results. If I knew the customer wanted his steak rare, I could make sure his needs are met. Similarly, knowing exactly what my client or boss expect from me helps me perform my job better. I also quickly learned that communication is a two-way street.
5. Find a healthy balance between work and play.
After hours is a lot of fun until it affects your work performance. This lifestyle is common in the hospitality industry. More than once I showed up for the morning shift only to find the closing staff still enjoying their last beer. There were also times that I have been the one to linger into the wee hours of the morning. And while that was completely acceptable, not being 100 percent ready for my next shift because I partied too hard after work was not."
